Emotional Intelligence

EQ Model and Effective Performance

Why look at emotional intelligence?

It’s really about EQ information and being aware and change behavior.

So what?

The question is, now that you know, what do you do?

Multiple- intelligences - The social ability to interact, this includes people like mandela, desmond tutu, mother Theresa.

There are four main aspects of the emotional intelligence model, which comprise of Intra Personal, Inter Personal, Stress management and Adaptability which determine our general mood and therefore how effectively we perform.

1.Intra-Personal

This is the relationship that I have with myself

This is the foundation and forms the basis of real authentic relationships

When I look into a mirror, do I see what’s really there? Perhaps I am a lion but I see a kitten when I look into the mirror and vice versa

Is my personal perception accurate? I would like to believe so. I have asked for feedback from friends and colleagues

The view that I come second rather than equal to other human beings has an impact on how I view the world. I need to see myself as an equal. I realize that the way I was raised, to respect elders may have resulted in my view of myself

·         Self-Regard

To accurately perceive, understand and accept ourselves

·         Emotional Self Awareness

To be aware of and understand our emotions

·         Assertiveness

To effectively and constructively express our feelings

·         Independence

To be self-reliant and free of emotional dependency on others

·         Self-actualisation

To strive to achieve personal goals and actualise our potential

2. Interpersonal

This is how people relate to others

I can cope better with situations when I have support from friends and family

Forming relationships is therefore benefitia.

·         Empathy

To be aware of and understand how others feel

·         Social Responsibility

To identify our social group and co-operate with others

·         Interpersonal Relationship

To establish mutually satisfying relationships and relate well to others

3. Adaptability

This is my ability to deal with change

How I relate to changes will impact on whether I will accept the change or not.

·         Reality-Testing

To objectively validate our feelings and thinking with external reality

·         Flexibility

To adapt and adjust our feelings and thinking to new situations

·         Problem-Solving

To effectively solve problems or a personal and interpersonal nature

4. Stress Management

When I am stressed, I find things to be more difficult than they actually are

My capacity to manage stress is very important

·         Stress Tolerance

To effectively and constructively manage our emotions

·         Impulse Control

To effectively and constructively control our emotions

5.    General Mood

My general mood impacts on the whole of me

If I am depressed, I will have negative views on the world than when I am optimistic. 

Factors that affect my mood include happiness in the short term and optimism in the long term

Optimism - To be positive

Happiness - To feel content with ourselves, others and life in general

Porters 5 Forces applied to the Construction Industry

  Construction Industry Porter Five Forces 

Industry Competitors: Strong

·         There has been a fall in demand for construction projects and this has resulted in excess capacity

·         Construction companies are  mostly involved in submitting competitive tenders to win contracts

·         Quantity surveying firms also have to compete amongst one another by offering the lowest fees for services provided to secure clients

·         Construction products are  very similar and are delivered by means of projects with variation amongst retail, residential and leisure.

·         Overcrowded market dominated by  the big five construction companies as well as the major Q.S firms

New Entrants: Weak

·         Customers are not very loyal, the lowest bid always wins

·         Low switching costs as new projects means new consultants, contractors and suppliers 

·         Capital requirements for property development are high

·         The construction industry is highly risky and filled with uncertainty

·         Access to inputs such as skilled labour is difficult

Substitutes: Strong

·         New and emerging innovative methods and processes within construction industry.

·         New innovative methods are at a lower cost than traditional methods

·         Low switching costs once a project is complete, new consultants may be appointed

Suppliers Bargaining: Weak

·         Industry members such as the principal contractors’ e.g Grinaker are integrating backwards into the business of suppliers

·         Construction materials are readily available from many suppliers

·         Switching costs of contractors Q.S firms are low

·         Contractors, sub-contractors and manufacturers have to work together for successful delivery of the project

Buyers Bargaining: Strong

·         Construction developers have a high quality of information for decision making

·         There are few developers and construction clients compared to the  many service providers available to deliver project

·         There has been a decline in the developers and client’s demand for construction projects

·         Developers and clients have the ability to postpone projects until a later stage when they can secure lower costs of building

The overall industry attractiveness is very low. The collective impacts of the five competitive forces will result in lower profitability of the industry participants. The rivalry amongst competitors is very vigorous. The entry barriers are low and allow new rivals to gain a market foothold. There is intense competition from substitutes. Buyers are able to exercise considerable bargaining leverage.